aset69 Privacy Policy

This page describes what we collect when you use aset69 and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals, and comply with financial regulations. We do not sell your data to marketers or advertisers. We share it only with payment processors, our identity verification provider, and law enforcement when required by law.

Our privacy practices reflect a simple principle: your data exists to serve your account, not to enrich our business. We encrypt sensitive information, retain it only as long as necessary, and give you rights to access or delete it. This policy is transparent—we do not hide behind vague language or buried clauses.

If you have questions about how we handle your data, our support team can answer them. If you disagree with our practices, you have the right to close your account and request deletion of your data (subject to legal retention requirements).

What Data We Collect on aset69

We collect data in three categories: account information, transaction records, and device information. Account information includes your name, date of birth, phone number, email address, and photo ID (national ID, passport, or driver license). We collect this during account opening and use it to verify your identity via our KYC provider. Transaction records include deposit and withdrawal amounts, payment methods used, and betting history. We collect these to track account activity, detect fraud, and comply with tax and financial reporting requirements. Device information includes your IP address, browser type, operating system, and device identifier. We collect this to prevent unauthorized access and detect suspicious login patterns.

We also collect information you provide voluntarily—support tickets, feedback, complaints. This helps us improve aset69 and resolve issues.

We do not collect cookies that track your browsing outside aset69. We use cookies only for session management and remembering your login state. You can disable these cookies in your browser, but your account may not function properly.

How We Use Your Data on aset69

We use your data for account verification, payment processing, fraud detection, and regulatory compliance. We verify your identity to prevent underage access and money laundering. We process your deposits and withdrawals through payment providers who require your account and payment information. We analyze your betting patterns to detect fraud—for example, if your account suddenly receives a deposit from a new payment method and immediately requests a large withdrawal, we flag this for review. We retain transaction records to comply with financial regulations and tax requirements in supported jurisdictions (Jakarta, Surabaya, Bandung, Medan, Semarang, and others).

We also use your data to communicate with you about account activity, support requests, and policy changes. We send emails only when necessary—never promotional messages unless you opt in. You can manage your notification preferences in your account settings.

Third-Party Processors and Data Sharing on aset69

We share your data with third-party processors to operate aset69. Our payment gateway (e.g., payment processors handling DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet transfers) receives your payment and account information to process deposits and withdrawals. Our KYC provider receives your name, ID number, and date of birth to verify your identity. Our hosting provider stores your account data on servers that may be located outside your jurisdiction. We contractually require all these processors to protect your data with encryption and access controls equal to our own.

We do not share your data with advertisers, data brokers, or third-party analytics companies. We do not sell your email address or betting history. We share data with law enforcement only if required by a court order or warrant.

Your data serves aset69, not the other way around. We protect it like we protect our own.

Your Rights and Data Deletion on aset69

You have the right to access all data we hold about you. Submit a request via our support team and we will provide a copy within 10 business days. You also have the right to correct inaccurate data—if your name or address is wrong in our records, contact support and we will fix it. You have the right to request deletion of your data, with some exceptions. We must retain transaction records for seven years to comply with tax and financial regulations. We must also retain fraud and dispute records for five years. Once these retention periods expire, we delete your data unless you request earlier deletion.

If you close your account, your data is retained according to these timelines. You can close your account anytime via your account settings or by contacting support. Closing your account does not affect our legal obligation to retain transaction records.

Data Retention and International Transfer on aset69

We retain your account information for the duration of your account plus one year after closure. We retain transaction records for seven years (required for tax compliance). We retain fraud and dispute records for five years. After these periods, we delete the data. Your personal information may be stored on servers located outside your country. We ensure these international transfers comply with applicable data protection laws by using standard contractual clauses with our processors.

Security Practices on aset69

We protect your data using encryption, access controls, and regular security audits. We encrypt all data in transit using TLS (the same protocol that protects banking websites). We encrypt sensitive data at rest using AES-256. We limit employee access to your data—only staff who need it to perform their job can view it. We log all data access so we can detect unauthorized activity. We conduct annual security audits and penetration testing. If we discover a data breach, we notify affected users within 48 hours and cooperate with law enforcement.

Contact Us About Your Data on aset69

If you have questions about our privacy practices, want to access your data, or wish to request deletion, contact our support team via in-app chat or email. We respond to all privacy requests within 10 business days. We also maintain a data protection officer who oversees our privacy compliance—you can contact them through our support team if you have concerns about how we handle your information.

Summary of Our Privacy Commitment on aset69

We at aset69 collect personal data to verify your identity, process transactions, and comply with regulations. We encrypt all sensitive information and share it only with payment processors, identity verification providers, and law enforcement when required. We do not sell your data, track your browsing outside aset69, or use it for marketing. We retain your data only as long as necessary—account information for one year after closure, transaction records for seven years, fraud records for five years. You have the right to access, correct, and request deletion of your data (subject to legal retention requirements).

Our privacy practices are designed around one principle: your data serves you, not us. If you have any questions or concerns about how we handle your information, contact our support team. We are transparent about our practices and committed to protecting your privacy.